Account deletion

You can use this page to request deletion of your account and the data linked to it for any HubleX app. Google Play and the App Store require this option for apps that have accounts.

How to find your User ID

1. Open the HubleX app on your phone.
2. Go to Settings (gear icon, usually on the profile or home screen).
3. Look for User ID. You can copy it from that screen.
4. Enter the app name and User ID in the form below, then submit your request.

We use the User ID to find the right account. Without it we may not be able to locate your data.

What we delete

When we process your request, we delete:

• Your account and User ID for that app
• Profile information stored with that account
• Saved content, progress, and related cloud data
• Other personal data we hold for that account

We may keep limited records if the law requires it (for example, purchase receipts handled by Google Play or the App Store). Store purchases are managed by Google or Apple, not by HubleX.

How long it takes

We aim to complete deletion within 30 days of receiving a valid request. You will hear from us at support@hublex.co if we need more information.

Submit a request

Tell us which app, fill in your User ID, and send the request. The form emails our support team at support@hublex.co.

Questions? Write to support@hublex.co or read our Privacy Policy.